Política de Privacidade
This privacy policy applies to LivroCast Produções Digitais and our online platform, including our site and services. We are committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and share information in connection with our services related to digital media production, podcast and audiobook production, literary content strategy, digital marketing, recording studio services, content distribution, scriptwriting, editing, and sound design.
Information We Collect
We collect information to provide our services and operate our online platform. The types of information we collect include:
Information you provide to us directly: This includes information you provide when you contact us, request services, register for an account (if applicable), submit project details, or communicate with us. This may include your name, contact information (such as email address, postal address, and phone address, though we will only collect what is necessary), professional details, and any other information you choose to provide regarding your projects or needs.
Information collected automatically: When you visit our site or use our online platform, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies for this purpose.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our services: This includes delivering the services you request, managing your projects, and fulfilling our contractual obligations.
To improve, personalize, and expand our services: We use information to understand how our services are used, develop new features, and enhance user experience.
To communicate with you: We may use your contact information to respond to your inquiries, provide updates about your projects, send service-related announcements, and provide customer support.
For marketing and promotional purposes: With your consent where required, we may use your information to send you marketing communications about our services that may be of interest to you.
To ensure security and prevent fraud: We use information to protect our online platform, services, and users, and to detect and prevent fraudulent or illegal activities.
To comply with legal obligations: We may process your information to comply with applicable laws, regulations, or legal processes.
How We Share Your Information
We may share your information in the following circumstances:
With service providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are required to protect your information and are prohibited from using it for their own purposes.
With business partners: We may share information with business partners in connection with offering co-branded services, selling or distributing our services, or engaging in joint marketing activities.
For legal reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users of our services or the public.
In the event of a business transfer: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this privacy policy, and comply with our legal obligations. When your information is no longer needed for these purposes, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
Security
We implement technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us via postal mail at:
LivroCast Produções Digitais
1230 Rua Bela Cintra, 8th Floor, São Paulo, São Paulo, 01415-000, Brazil